Code of Honor

OGdelix is built around respect, fairness, integrity, accountability, inclusion, collaboration, and professionalism. We want Buyers, Sellers, gamers, visitors, contractors, and team members to feel safe and to be treated with dignity.

We welcome people regardless of race, ethnicity, nationality, age, disability, religion, appearance, sex, sexual orientation, gender identity or expression, language, gaming experience, or other protected characteristic. Participation remains subject to this Code, our Terms, and applicable law.

We care deeply about games and gaming communities. That means rejecting scams, toxicity, harassment, hacking, griefing, win trading, account theft, service disruption, and conduct that makes gaming less safe for others.

This Code applies to everyone interacting with OGdelix through listings, orders, reviews, support, dispute systems, applications, social channels, events, and other spaces organised or operated by us.

The Code protects you and also requires you to follow the same standards. It applies to online and offline conduct when that conduct has a meaningful connection to OGdelix, its Users, team, or marketplace activities.

• 2.1 Treat everyone with civility, patience, and respect, even when you disagree.
• 2.2 Trade fairly and honestly; describe products accurately and meet commitments.
• 2.3 Communicate constructively and keep order discussions focused on resolving the transaction.
• 2.4 Protect private information, credentials, payment details, and dispute evidence.
• 2.5 Support gamers of different backgrounds, abilities, identities, and skill levels.
• 2.6 Follow relevant game, platform, marketplace, and legal rules.
• 2.7 Report serious misconduct or safety risks in good faith and cooperate truthfully with reviews.

• 3.1 Buyers must provide accurate order information, use authorised payment methods, and make truthful claims.
• 3.2 Sellers must offer only legitimate products they are authorised and able to provide, with accurate stock, access, delivery, and restriction details.
• 3.3 Do not manipulate prices, reviews, rankings, referrals, evidence, metrics, or marketplace systems.
• 3.4 Do not move transactions off-platform to bypass protections, fees, records, or safety controls.
• 3.5 Do not impersonate OGdelix, a Seller, Buyer, publisher, staff member, or another person or organisation.
• 3.6 Honor accepted agreements and notify the other party or Support promptly if fulfilment becomes impossible.

• 4.1 Do not use, supply, advertise, or encourage malware, cheats, hacks, bots, exploits, unauthorised modifications, or stolen credentials.
• 4.2 Do not manipulate matches, ranks, economies, leaderboards, or outcomes through win trading or collusion.
• 4.3 Do not access, recover, transfer, or share another person's account without clear authorisation.
• 4.4 Do not carry out DDoS attacks, doxxing, swatting, credential theft, phishing, or disruption of games, platforms, OGdelix, or another User's connection.
• 4.5 Do not misrepresent a service as permitted by a publisher or platform when it is not.
• 4.6 Follow the rules of the relevant game and platform and understand the risks of any marketplace transaction.

• 5.1 Do not insult, demean, shame, threaten, or harass people based on personal characteristics or identity.
• 5.2 Do not use slurs, hateful imagery, sexual harassment, unwanted sexual content, or degrading stereotypes.
• 5.3 Do not bully, dogpile, stalk, intimidate, or repeatedly contact someone after they have asked you to stop.
• 5.4 Do not threaten physical harm, encourage self-harm, celebrate violence, or share private identifying information without permission.
• 5.5 Do not retaliate against someone for reporting misconduct, providing evidence, declining contact, or participating in an investigation.
• 5.6 Disagreement and criticism must address conduct or facts without becoming personal abuse.

• 6.1 Do not post, sell, request, or distribute unlawful, fraudulent, stolen, sexually exploitative, or dangerous content or products.
• 6.2 Respect copyright, trademarks, privacy, publicity, and other third-party rights.
• 6.3 Do not promote criminal activity, money laundering, sanctions evasion, controlled substances, or unauthorised financial services.
• 6.4 Never exploit minors or vulnerable people, solicit inappropriate contact, or share child sexual abuse material. Report urgent concerns to the appropriate authorities.
• 6.5 Do not upload malicious code, phishing links, credential-harvesting forms, or content intended to compromise a device or Account.

• 7.1 Share only the minimum information needed to complete an order or support review.
• 7.2 Never post passwords, recovery codes, identity documents, full payment details, private addresses, or personal communications publicly.
• 7.3 Use information received through an order only for fulfilment, support, accounting, or another authorised purpose.
• 7.4 Do not record, publish, sell, or use another person's data without permission or a valid legal basis.
• 7.5 Report accidental exposure or suspected compromise to Support immediately.

Anyone who experiences, witnesses, or reasonably suspects a violation can report it to OGdelix Support. If there is an immediate threat to life or physical safety, contact local emergency services first.

Send reports from the email associated with your Account where possible. Include the relevant order or listing ID, usernames, dates, a clear description, and original screenshots or other evidence. Do not obtain evidence through hacking, harassment, or another violation.

• 8.1 Email [email protected] for community, marketplace, or safety concerns.
• 8.2 Use the Support or dispute flow for issues connected to an order.
• 8.3 Report compromised credentials privately and change any credentials you control.
• 8.4 Make reports in good faith. Deliberately false or manipulated reports may themselves violate this Code.

OGdelix does not tolerate retaliation against anyone who makes a good-faith report, provides information, refuses to participate in misconduct, or assists a review. Retaliation can include threats, account recovery attempts, review abuse, exclusion, doxxing, payment abuse, or pressure to withdraw a report.

Report suspected retaliation promptly. We will consider it separately from the original incident and may apply additional restrictions.

We assess reports in proportion to their seriousness, urgency, available evidence, risk, history, and the rights of everyone involved. We may secure an Account or order, preserve records, request information, interview involved people, consult providers or advisers, and refer urgent or unlawful matters to authorities.

We aim to handle information discreetly, but cannot promise absolute confidentiality. Details may need to be shared with the person reported, service providers, advisers, or authorities to investigate, protect safety, enforce policies, or comply with law. We may not be able to disclose every action or finding.

Anyone asked to stop unacceptable conduct must comply immediately. Measures depend on severity, context, intent, impact, cooperation, and previous conduct.

• 11.1 A warning, education, content removal, or instruction to stop particular behaviour.
• 11.2 Cancellation or review of listings, orders, reviews, applications, withdrawals, or payouts.
• 11.3 Limits on messaging, selling, buying, community access, or other features.
• 11.4 Temporary suspension or permanent removal from OGdelix services and channels.
• 11.5 Refunds, payout adjustments, preservation of evidence, or recovery of losses where permitted by the Terms and law.
• 11.6 Termination of a vendor, contractor, or employment relationship.
• 11.7 Notification of payment providers, platforms, rights holders, or authorities where appropriate and lawful.

Where appropriate, Users may explain relevant context or challenge a moderation or enforcement decision by contacting Support. Include the decision, Account or order ID, and any new evidence. Repeated messages without new information may not receive a separate review.

An appeal does not automatically pause a safety restriction, transaction hold, or legal obligation. OGdelix may maintain interim measures while a review is active.

OGdelix aims to operate responsibly and with respect for internationally recognised principles on human rights, fair work, ethical business, environmental responsibility, and anti-corruption. These principles guide our decisions but do not replace applicable law or create rights beyond those provided by contract and law.

• 13.1 Respect human dignity, privacy, equality, and freedom from discrimination.
• 13.2 Reject forced labour, child labour, exploitation, corruption, and bribery.
• 13.3 Support fair opportunity, responsible working relationships, and safe conditions.
• 13.4 Consider environmental impact and use resources thoughtfully where practical.
• 13.5 Encourage vendors and marketplace participants to uphold comparable standards.

We may update this Code as the marketplace, community risks, or legal requirements change. The current version and effective date will be posted here. Additional rules may apply to particular products, services, events, or communication channels.

Questions or reports about this Code can be sent to [email protected]. This Code complements our Terms of Service and other policies. If rules conflict, mandatory law applies first, followed by the more specific policy for the situation.